Server Guide / Getting Started

VPN Setup Guide: Import Your Subscription and Verify Your Connection

Follow one process to set up your account and client. If you already have an account or subscription, pick up at the relevant step.

Create an Account and Save Your Credentials

Start by opening the account creation page in the MHZVPN user panel. No email address is required; create an account with a username and password. Before entering your details, make sure you are on the MHZVPN website, not a form forwarded by someone else. You’ll use your username to sign in, so choose one you’ll recognize. Use a unique password and store it in a trusted password manager.

After submitting the form, follow the panel prompts to access your account. If your username is unavailable, choose another and submit again. If the panel says an entry is invalid, follow the instructions beside that field. This guide does not assume a password length or other validation rules; use the requirements shown in the panel. Once you can open the account overview, continue to plan selection. This helps avoid mixing up accounts across multiple tabs.

Creating an account and completing a plan order are separate steps. Being able to sign in means your account is ready; it does not mean a client has a usable subscription yet. Save your login details before continuing. When switching devices, sign in to the same account to view its plan and subscription status.

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Choose a Plan and Review Your Order

After signing in, open the plans section and consider whether you need ongoing access or international routes only occasionally. Monthly subscriptions include ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on your activation date, not at the start of each calendar month. Check the allowance and billing method before choosing; don’t compare plans by price alone or assume monthly data carries over permanently.

If your usage varies, compare the lifetime data plans: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Data lasts until used and never expires. Monthly subscriptions and data plans have different data rules, so double-check the plan type before placing your order. Review the full prices and terms on the pricing page, then return to the panel to order.

Once you’ve chosen a plan, review the order details and pay with Alipay, WeChat Pay, or USDT as shown on the payment page. After paying, return to the panel to check the order and plan status. If the payment window has closed but the panel hasn’t updated, refresh the order status and make sure you’re signed in to the right account before trying anything else. For help, submit your order details through a panel ticket. Never share your password or full subscription link.

All plans allow unlimited devices and include a 60-day money-back guarantee. If you upgrade a monthly subscription mid-cycle, the price difference is converted into remaining days; check the amount shown in the panel before proceeding. Once your plan status is confirmed, get your subscription. Don’t rely on an old screenshot or payment confirmation page instead of checking the current status in your account.

Choose This Plan

Get Your Subscription and Check Its Status

Open the account overview and check your plan status, remaining data, and any validity details shown on the page. Then find the subscription section. A subscription link lets a client load server configurations; it is different from the website homepage or an order link. Use the panel’s copy function. If import options are listed by client, choose the one for your device and app.

Think of a subscription as the credentials a client uses to retrieve its server list. It’s not a bookmark or the name of a single server; the client loads the available servers after you import it. After copying the link, import it directly into your client. Avoid routing it through messaging apps or documents, where spaces, line breaks, or missing characters can alter it. Your link may contain account-specific information, so don’t post it on forums or include it in screenshots or shared documents.

If the panel offers quick import, clicking it may prompt you to open a local client. Check that the target app is correct before proceeding. If nothing happens, install and open the right client first, or copy the link and add it manually. Whether a browser can open an app depends on your setup; a failed quick import doesn’t mean the subscription is invalid.

By now, you should have your subscription and know which account it belongs to. Continue with the section for your platform; there’s no need to install several clients on the same device. If the expected plan or subscription option is missing from the overview, check your account and order first. For more help, see the frequently asked questions.

View Your Account Subscription

Import Your Subscription by Platform

Get clients from the user panel; there’s no need to look elsewhere for installers. Sign in to access clients for Windows, macOS, Android, and Linux. For iOS, use the option and availability shown in the panel. Installing a client and importing a subscription are separate steps: first make sure the client opens, then add the remote subscription configuration, and finally enable it and connect to a server.

These steps apply to clients provided in the panel that support remote subscription configurations. If menu names differ, look for the equivalent features: open configuration management, choose the option to add from a link, save, then update the subscription. If the panel provides instructions for your chosen client, follow those first to avoid using an incompatible import format.

Get the Client

Windows: Add a Link in Configuration Management

Choose the Windows client in the panel’s download section. Use the system information and download instructions shown for your device to get the right version. After installing and opening it, go to a page such as “Configuration” or “Subscription” and look for an option to add a remote configuration, import from URL, or similar. Paste in the subscription you copied, enter a name you’ll recognize if needed, then save and update it.

Once the update is complete, check that the server list appears and select the configuration you just added. Some clients save an imported configuration without enabling it, so check its name on the main screen. Then choose a server and enable the system proxy or the relevant connection toggle as instructed by the client. Avoid changing routing rules, virtual adapters, and other advanced options right away; start with the default settings and verify the connection first.

macOS: Check the Menu Bar After Importing

Get the macOS client from the panel and install it as instructed. Once open, look for the configuration list, subscription management, or import feature. Choose the option to add from a link, paste your subscription into the address field, save it, and update the configuration. If you use quick import from the panel, check the app name when the browser asks to open it, then confirm the configuration appears in the client.

Next, enable the configuration and select a server. The system may ask for authorization when the client enables network features. Read the prompt and follow the client instructions. Some clients are mainly controlled from the menu bar; closing the settings window doesn’t necessarily disconnect you. Check the current server, configuration, and connection status in the menu bar before verifying your exit IP. If authorization is incomplete, resolve the system prompt instead of repeatedly deleting and reimporting the same subscription.

Android: Add a Remote Subscription and Approve the Connection

Sign in to the panel to get the Android client, then install it by following the system prompts. Open configuration management and choose to add a configuration or import from a subscription link. Paste the address copied from the panel into the remote link field, save, and update it. Make sure the entire link is present, including its end. If no servers appear, check the copied link first, then review any update error shown by the client.

Select the new configuration, return to the main screen, choose a server, and start the connection. Android may show a system prompt asking you to approve a VPN connection; review it and authorize if you wish to proceed. Then check the connection status in the client. If the connection drops when you switch apps, review the system’s background activity and battery settings. Don’t run another similar connection app at the same time, or it may be unclear which configuration is active.

iOS: Import Your Subscription Using the Panel Option

First, check the iOS client option in the panel’s download section and follow the instructions shown for your account. Once you have the client, use the panel’s quick import feature if one is available to open it. Alternatively, look in the client for subscription, configuration, or add-from-URL options, then paste your subscription link. Import formats vary by app, so use the option provided for your client in the panel whenever possible.

After saving and updating, check that the server list has loaded, then choose a server and connect. During initial setup, the system may ask to add a VPN configuration or confirm authorization. Check which app the prompt refers to and follow the system steps. Return to the client to confirm the connection, then open a website or app you actually use to test it. If the import fails because of a format mismatch, check the client option in the panel. Don’t treat a subscription link as a regular server address and enter its details manually.

Connect to a Server and Verify Your Connection

Return to the client’s main screen and check that the configuration you imported is enabled, a server is selected, and the connection is on. On desktop, also check the system proxy or the traffic-routing method specified in the client instructions. On mobile, make sure system connection authorization is complete. Don’t assume you’re connected just because a server is selected; choosing a server, enabling a configuration, and starting the connection may be separate steps.

Using the same browser and exit IP, compare an IP lookup before and after connecting. Check whether the reported exit region matches the server you selected. Location results can differ between lookup services, and a changed exit IP only shows that the route for that request changed; it doesn’t prove every app is using the connection. Next, open the service you actually want to use, make sure it loads fully, and repeat the check in your usual apps.

For example, if you need AI tools, check that you can open the sign-in page and complete a request. For streaming, check that the content you want to watch actually plays rather than stopping at the homepage. The service may also depend on your account, regional policies, and its current status. Selecting a server in a particular region doesn’t guarantee that a service will work. Check the result with your own account and actual usage; don’t assume one website’s results apply to every app.

If a website works but an app doesn’t behave differently, first check whether routing rules are enabled and whether that app follows the system proxy. If nothing is accessible, confirm your regular internet connection works, then check your plan status, subscription update, selected configuration, and connection toggle in order. Change only one setting at a time and keep any client error messages so you can identify what changed. Still having trouble? Continue troubleshooting in the connection and troubleshooting FAQs, or describe your device platform, the step that failed, and the error message in a panel support ticket.

Once the connection is confirmed, keep the working configuration and test changes one at a time if you need to switch servers. For monthly subscriptions, keep track of the data reset date based on your activation date; for lifetime data plans, check the remaining allowance. Saving a subscription in the client doesn’t mean your account always has data available. To switch devices, repeat the import and verification steps. Unlimited devices are supported. For routing rules, subscription updates, and ongoing plan management, see the relevant sections of the complete guide.

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